43
Receptionists and Information Clerks is a notable career in the 43 category. This page provides verified data from BLS OEWS 2024 + O*NET 29.0 (2024), helping you compare Receptionists and Information Clerks against similar careers and make data-driven decisions.
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| soc | 43-4171 |
| title | Receptionists and Information Clerks |
| onet code | 43-4171.00 |
| description | Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. |
| job zone | 2 |
| major group | 43 |
| tot emp | 964,530 |
| a mean | 38,480 |
| a median | 37,230 |
| a pct10 | 28,280 |
| a pct25 | 32,660 |
| a pct75 | 44,070 |
| a pct90 | 48,870 |
| h mean | 18 |
| h median | 17 |
The day-to-day work of a receptionists and information clerks typically centers on operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Every task listed below is classified as Core in O*NET — they collectively define the role. Task descriptions below are quoted from the U.S. Department of Labor's O*NET 29.0 occupation profile.
Workers in this occupation rely most on Speaking, Active Listening, and Service Orientation. Across the top 8 skills, the average O*NET importance score is 3.33 out of 5 — moderately weighted for this role. Importance reflects how essential each skill is for adequate job performance.
Among working receptionists and information clerks, the most common entry qualification is a High School Diploma (49.5%). Bachelor's-degree-or-higher credentials are reported by 0% of incumbents. Most workers enter without a four-year degree, making this a relatively accessible career path.
Median annual pay is highest in Alaska at $44,380 and lowest in Mississippi at $30,270 — a 1.5× spread. The top five states (Alaska, District of Columbia, Washington, California, Massachusetts) average $43,610. Figures reflect BLS OEWS May 2024 state-level wage estimates; percentiles shown are for full-time wage-earners in each state.
| State | Median | Mean | 10th % | 90th % | Employed |
|---|---|---|---|---|---|
| Alaska | $44,380 | $44,150 | $33,260 | $55,810 | 1,700 |
| District of Columbia | $43,900 | $46,650 | $35,360 | $62,180 | 2,390 |
| Washington | $43,760 | $44,760 | $36,130 | $57,100 | 25,190 |
| California | $43,360 | $44,980 | $35,100 | $58,440 | 80,400 |
| Massachusetts | $42,650 | $43,200 | $34,670 | $53,820 | 22,140 |
| New York | $41,570 | $43,430 | $34,130 | $56,040 | 76,590 |
| Colorado | $40,560 | $41,530 | $31,870 | $50,960 | 11,680 |
| Maine | $40,360 | $41,270 | $34,330 | $48,080 | 4,040 |
| Rhode Island | $40,360 | $41,490 | $31,870 | $50,290 | 5,160 |
| Oregon | $39,800 | $41,150 | $32,700 | $49,090 | 14,180 |
| Wisconsin | $39,750 | $39,870 | $28,290 | $49,030 | 26,880 |
| New Hampshire | $39,390 | $40,080 | $27,610 | $53,110 | 5,050 |
| Connecticut | $39,110 | $42,110 | $32,870 | $55,160 | 14,510 |
| New Jersey | $39,060 | $41,270 | $31,470 | $51,140 | 48,710 |
| Hawaii | $38,950 | $41,160 | $30,210 | $51,410 | 3,250 |
| Vermont | $38,240 | $38,470 | $30,140 | $45,950 | 1,320 |
| Arizona | $38,150 | $39,420 | $31,320 | $47,840 | 25,160 |
| Maryland | $38,000 | $39,880 | $31,200 | $48,690 | 16,880 |
| North Dakota | $37,480 | $38,500 | $27,380 | $48,730 | 2,060 |
| Illinois | $37,150 | $38,850 | $29,880 | $48,380 | 39,800 |
| Minnesota | $36,910 | $37,580 | $27,140 | $48,320 | 12,480 |
| Nebraska | $36,890 | $37,130 | $27,040 | $46,740 | 6,320 |
| Michigan | $36,770 | $37,580 | $28,160 | $48,390 | 24,560 |
| South Dakota | $36,560 | $36,750 | $27,860 | $46,470 | 5,880 |
| Virginia | $36,170 | $37,050 | $27,370 | $46,970 | 24,920 |
| Wyoming | $36,150 | $36,590 | $27,750 | $47,800 | 1,450 |
| Georgia | $36,100 | $36,920 | $26,450 | $47,790 | 33,460 |
| Utah | $36,090 | $36,150 | $27,230 | $46,140 | 12,090 |
| Florida | $36,070 | $37,000 | $28,720 | $45,660 | 70,960 |
| Pennsylvania | $36,030 | $36,340 | $25,410 | $46,940 | 37,080 |
| Nevada | $35,850 | $37,040 | $27,940 | $47,390 | 10,660 |
| Delaware | $35,820 | $36,520 | $28,280 | $46,740 | 2,430 |
| Indiana | $35,760 | $35,360 | $24,830 | $45,590 | 16,470 |
| Iowa | $35,730 | $35,980 | $25,960 | $46,540 | 4,980 |
| Idaho | $35,680 | $35,500 | $27,390 | $44,550 | 6,690 |
| North Carolina | $35,400 | $34,870 | $23,300 | $44,850 | 25,050 |
| Montana | $35,360 | $34,950 | $26,170 | $43,630 | 1,490 |
| Kansas | $35,320 | $35,400 | $26,830 | $44,970 | 7,820 |
| Ohio | $35,210 | $35,020 | $24,590 | $45,590 | 30,880 |
| Missouri | $35,170 | $35,850 | $28,040 | $45,560 | 18,390 |
| South Carolina | $34,950 | $35,050 | $24,600 | $45,520 | 12,310 |
| Texas | $34,480 | $34,630 | $23,860 | $46,120 | 81,110 |
| New Mexico | $34,320 | $34,920 | $26,350 | $45,080 | 5,370 |
| Tennessee | $33,970 | $34,280 | $24,570 | $44,730 | 15,360 |
| Arkansas | $33,960 | $33,740 | $26,520 | $40,230 | 11,520 |
| Oklahoma | $33,640 | $33,740 | $23,080 | $43,830 | 9,090 |
| Kentucky | $31,230 | $32,450 | $22,110 | $42,810 | 11,910 |
| Alabama | $30,900 | $31,740 | $22,810 | $40,630 | 10,620 |
| Louisiana | $30,570 | $31,030 | $19,980 | $41,430 | 13,440 |
| West Virginia | $30,570 | $31,710 | $22,370 | $40,140 | 5,690 |
| Mississippi | $30,270 | $31,320 | $22,310 | $39,450 | 6,930 |
Recruiters and job boards use several alternate titles for receptionists and information clerks. Knowing these variants widens your job search — listings for Appointment Clerk or Appointment Scheduler frequently describe the same role. The list below is a sample of the most common industry variants.
This data helps you understand how Receptionists and Information Clerks compares to others in the 43 category. Use it to make informed decisions based on verified data from BLS OEWS 2024 + O*NET 29.0.
careers with the closest data values to Receptionists and Information Clerks
The CertifyWize editorial team aggregates and verifies careers data from BLS OEWS 2024 + O*NET 29.0. Every statistic on this site is cross-referenced against the official source before publication, with quarterly re-verification cycles.
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